Our fulfillment service provider has a two business days lead time to get the products packaged and ready for shipping carrier pickup. Under exceptional circumstances, such as but not limited to: unexpected order fulfillment volume surge, shortage of fulfillment staff members, or software or technical issues, this lead time could be extended with or without previous and formal notice. Our fulfillment service provides rely on the carriers below for shipping operations on behalf of Longevity Technologies: - USPS Domestic (US): 3-7 business days. - UPS Domestic (US): 3-5 business days. - GlobalPost (International): 10-14 business days. - DHL Express (International): 3-4 business days.
Estimated lead times (Fulfillment + Transit) that you should expect after purchase are: - USPS Domestic (US): 5-9 business days. - UPS Domestic (US): 5-7 business days. - GlobalPost (International): 12-16 business days. - DHL Express (International): 5-6 business days.
Our fulfillment service provider operation hours are Monday-Friday, between 8am to 2pm EST, with the exception of the following US Federal holidays:
a. New Year’s Day.
b. Independence Day.
c. Labor Day.
d. Thanksgiving Day.
e. Christmas Day.
The fulfillment cut-off time is 2 pm EST for all orders with less than 20 units. Orders will be processed within 2 business days. Under exceptional circumstances, this lead time could be extended with or without previous and formal notice. Delivery occurs Monday-Saturday via USPS, UPS, Global Post, and DHL Worldwide.
Once order is processed you will receive a confirmation email with tracking number.
